AI Customer Support with Zip
Zip (formerly Quadpay in the US) is a global BNPL provider with strong US, Australia, and New Zealand presence. Minimal AI connects to Zip so the AI can handle payment, instalment, and refund questions automatically.
Minimal AI plugs into Zip so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Zip does
Zip (formerly Quadpay in the US) is a global BNPL provider with strong US, Australia, and New Zealand presence. Minimal AI connects to Zip so the AI can handle payment, instalment, and refund questions automatically.
Key Zip API capabilities Minimal AI uses
Minimal AI connects to the Zip API to access store, order, and customer data in real time.
Look up Zip payment
Read a Zip payment by ID.
What the AI does: A customer asks about their Zip instalment, the AI reads the plan
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Zip
Get instalment plan
Read the instalment schedule.
What the AI does: A customer asks about their Zip instalment, the AI reads the plan
Get refund status
Read refund result.
What the AI does: A refund is requested, the AI issues it via Zip
What the AI agent can read and write in Zip
The AI accesses Zip for store data and uses it to answer customer questions accurately.
Get information
- •Look up Zip payment
- •Get payment status
- •Get instalment plan
- •Get refund status
Take actions
- •Issue refund
- •Cancel payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Zip to Minimal AI
Connect Zip in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Zip. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Zip
A customer asks about their Zip instalment
A customer asks about their Zip instalment, the AI reads the plan
A refund is requested
A refund is requested, the AI issues it via Zip
Works with Zip and your helpdesk
Minimal AI connects to Zip for store data and your helpdesk for conversations. Every customer reply uses live data from Zip.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover legacy Quadpay payments?+
Yes, both Zip and legacy Quadpay payment IDs are supported.