AI Customer Support with Affirm
Affirm is the largest US BNPL provider, offering Pay-in-4, monthly instalment, and longer-term financing for mid- and high-ticket purchases. Minimal AI connects to Affirm so the AI can handle payment, instalment, and refund questions automatically.
Minimal AI plugs into Affirm so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Affirm does
Affirm is the largest US BNPL provider, offering Pay-in-4, monthly instalment, and longer-term financing for mid- and high-ticket purchases. Minimal AI connects to Affirm so the AI can handle payment, instalment, and refund questions automatically.
Key Affirm API capabilities Minimal AI uses
Minimal AI connects to the Affirm API to access store, order, and customer data in real time.
Look up Affirm payment
Read an Affirm payment by ID or order reference.
What the AI does: A customer asks about their next Affirm instalment, the AI reads the plan
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Affirm
Get instalment plan
Read the instalment schedule and remaining balance.
What the AI does: A customer cancels an order, the AI cancels the Affirm payment
Get refund status
Read refund result.
What the AI does: A customer asks about their next Affirm instalment, the AI reads the plan
Get customer info
Read the customer attached.
What the AI does: A refund is requested, the AI issues it via Affirm
What the AI agent can read and write in Affirm
The AI accesses Affirm for store data and uses it to answer customer questions accurately.
Get information
- •Look up Affirm payment
- •Get payment status
- •Get instalment plan
- •Get refund status
- •Get customer info
Take actions
- •Issue refund
- •Cancel payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Affirm to Minimal AI
Connect Affirm in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Affirm. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Affirm
A customer asks about their next Affirm instalment
A customer asks about their next Affirm instalment, the AI reads the plan
A refund is requested
A refund is requested, the AI issues it via Affirm
A customer cancels an order
A customer cancels an order, the AI cancels the Affirm payment
Works with Affirm and your helpdesk
Minimal AI connects to Affirm for store data and your helpdesk for conversations. Every customer reply uses live data from Affirm.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Affirm Pay-in-4 and monthly plans?+
Yes, all Affirm plans including 0% APR and longer financing.
Can the AI refund Affirm payments?+
Yes, full and partial refunds are supported.