Zip + Minimal AI
Zip (formerly Quadpay in the US) is a global BNPL provider with strong US, Australia, and New Zealand presence. Minimal AI connects to Zip so the AI can handle payment, instalment, and refund questions automatically. Beyond looking up information, the AI can also take actions in Zip on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Zip for you.
AI customer support for Zip
Zip is a global BNPL provider, formerly Quadpay in the US. Minimal AI uses Zip for instant instalment and refund handling.
How the Zip integration works
Connect Zip with API credentials and go live.
What the AI agent can read and write in Zip
Minimal AI connects to the Zip API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up Zip payment
Read a Zip payment by ID.
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Get payment status
Read the current status.
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Get instalment plan
Read the instalment schedule.
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Get refund status
Read refund result.
+ much more. Virtually anything the Zip API exposes.
Take actions
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Issue refund
Create a Zip refund.
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Cancel payment
Cancel a Zip payment.
+ much more. If the Zip API supports it, the AI agent can do it.
Integrating Zip is extremely easy
It takes one click to connect Zip. After that, the AI Manager learns how your Zip setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Zip
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Zip
Most AI tools offer a surface-level connection to Zip. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Zip?+
Yes. Minimal AI can take any action in Zip that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Zip with Minimal AI?+
It takes just a few clicks. You connect Zip from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover legacy Quadpay payments?+
Yes, both Zip and legacy Quadpay payment IDs are supported.
