AI Customer Support with Square
Square (Block) is a leading US payment, POS, and commerce platform used by millions of small businesses across in-person and online channels. Minimal AI connects to Square so the AI can handle payment, order, and refund questions across in-store and online instantly.
Minimal AI plugs into Square so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Square does
Square (Block) is a leading US payment, POS, and commerce platform used by millions of small businesses across in-person and online channels. Minimal AI connects to Square so the AI can handle payment, order, and refund questions across in-store and online instantly.
Key Square API capabilities Minimal AI uses
Minimal AI connects to the Square API to access store, order, and customer data in real time.
Look up payment
Read a Square payment by ID.
What the AI does: A customer asks if their Square payment went through, the AI checks and replies
Look up order
Read a Square Online or POS order.
What the AI does: A refund is requested, the AI issues it via Square
Get refund status
Read refund result.
What the AI does: A POS order needs lookup, the AI reads it across online and in-person channels
Get inventory
Read item inventory.
What the AI does: A customer asks if their Square payment went through, the AI checks and replies
Get customer info
Read the customer attached.
What the AI does: A refund is requested, the AI issues it via Square
What the AI agent can read and write in Square
The AI accesses Square for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Look up order
- •Get refund status
- •Get inventory
- •Get customer info
Take actions
- •Issue refund
- •Update inventory
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Square to Minimal AI
Connect Square in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Square. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Square
A customer asks if their Square payment went through
A customer asks if their Square payment went through, the AI checks and replies
A refund is requested
A refund is requested, the AI issues it via Square
A POS order needs lookup
A POS order needs lookup, the AI reads it across online and in-person channels
Works with Square and your helpdesk
Minimal AI connects to Square for store data and your helpdesk for conversations. Every customer reply uses live data from Square.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Square Online and Square POS?+
Yes, both online and in-person orders are covered.