AI Customer Support with MultiSafepay
MultiSafepay is a Dutch payment service provider supporting 50+ payment methods including iDEAL, cards, and BNPL across Europe. Minimal AI connects to MultiSafepay so the AI can handle transaction lookup and refunds automatically.
Minimal AI plugs into MultiSafepay so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What MultiSafepay does
MultiSafepay is a Dutch payment service provider supporting 50+ payment methods including iDEAL, cards, and BNPL across Europe. Minimal AI connects to MultiSafepay so the AI can handle transaction lookup and refunds automatically.
Key MultiSafepay API capabilities Minimal AI uses
Minimal AI connects to the MultiSafepay API to access store, order, and customer data in real time.
Look up payment
Read a MultiSafepay payment by reference.
What the AI does: A customer asks if their payment went through, the AI checks MultiSafepay
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via MultiSafepay
Get payment method
Read which payment method was used.
What the AI does: A customer asks if their payment went through, the AI checks MultiSafepay
Get refund status
Read refund result.
What the AI does: A refund is requested, the AI issues it via MultiSafepay
What the AI agent can read and write in MultiSafepay
The AI accesses MultiSafepay for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Get payment status
- •Get payment method
- •Get refund status
Take actions
- •Issue refund
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect MultiSafepay to Minimal AI
Connect MultiSafepay in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select MultiSafepay. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with MultiSafepay
A customer asks if their payment went through
A customer asks if their payment went through, the AI checks MultiSafepay
A refund is requested
A refund is requested, the AI issues it via MultiSafepay
Works with MultiSafepay and your helpdesk
Minimal AI connects to MultiSafepay for store data and your helpdesk for conversations. Every customer reply uses live data from MultiSafepay.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover all MultiSafepay payment methods?+
Yes, all 50+ supported methods.