Affirm + Minimal AI
Affirm is the largest US BNPL provider, offering Pay-in-4, monthly instalment, and longer-term financing for mid- and high-ticket purchases. Minimal AI connects to Affirm so the AI can handle payment, instalment, and refund questions automatically. Beyond looking up information, the AI can also take actions in Affirm on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Affirm for you.
AI customer support for Affirm
Affirm is the largest US BNPL provider. Minimal AI uses Affirm for instant instalment and refund handling.
Automate Affirm instalment questions
The AI reads the instalment schedule and answers customers without a human.
How the Affirm integration works
Connect Affirm with API credentials and go live.
What the AI agent can read and write in Affirm
Minimal AI connects to the Affirm API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up Affirm payment
Read an Affirm payment by ID or order reference.
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Get payment status
Read the current status.
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Get instalment plan
Read the instalment schedule and remaining balance.
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Get refund status
Read refund result.
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Get customer info
Read the customer attached.
+ much more. Virtually anything the Affirm API exposes.
Take actions
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Issue refund
Create a full or partial refund.
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Cancel payment
Cancel an Affirm payment.
+ much more. If the Affirm API supports it, the AI agent can do it.
Integrating Affirm is extremely easy
It takes one click to connect Affirm. After that, the AI Manager learns how your Affirm setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Affirm
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Affirm
Most AI tools offer a surface-level connection to Affirm. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Affirm?+
Yes. Minimal AI can take any action in Affirm that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Affirm with Minimal AI?+
It takes just a few clicks. You connect Affirm from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover Affirm Pay-in-4 and monthly plans?+
Yes, all Affirm plans including 0% APR and longer financing.
Can the AI refund Affirm payments?+
Yes, full and partial refunds are supported.
