Userlike + Minimal AI
Userlike is a German live-chat and messaging platform that unifies website chat, WhatsApp, Messenger, Telegram, and SMS. Minimal AI plugs into Userlike so the AI can answer chats with live store and shipping data inside the Userlike inbox.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Userlike for you.
AI customer support for Userlike
Userlike unifies German messaging channels. Minimal AI uses Userlike for live chat that answers with real customer data.
Automate Userlike chats
WhatsApp, Messenger, and website chat conversations are handled by the AI inside the Userlike inbox.
How the Userlike integration works
Connect Userlike via API. The AI is live within minutes.
What the AI agent can read and write in Userlike
Minimal AI connects to the Userlike API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
- •
Read chat
Read Userlike chat messages and metadata.
- •
Look up contact
Read Userlike contact profile and history.
- •
Read tags
Read tags on a Userlike chat.
- •
Read channel
Read which channel the chat originated from.
+ much more. Virtually anything the Userlike API exposes.
Take actions
- •
Reply in chat
Send a message in a Userlike chat.
- •
Add internal note
Add an internal note on a Userlike chat.
- •
Tag chat
Tag a Userlike chat.
- •
Hand over to agent
Hand over a Userlike chat to a human agent.
- •
Close chat
Close a Userlike chat.
+ much more. If the Userlike API supports it, the AI agent can do it.
Integrating Userlike is extremely easy
It takes one click to connect Userlike. After that, the AI Manager learns how your Userlike setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Userlike
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Userlike
Most AI tools offer a surface-level connection to Userlike. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Why choose Minimal AI over Userlike's native AI?
Frequently asked questions
Can Minimal AI take actions in Userlike?+
Yes. Minimal AI can take any action in Userlike that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Userlike with Minimal AI?+
It takes just a few clicks. You connect Userlike from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI handle WhatsApp through Userlike?+
Yes. WhatsApp, Messenger, Telegram, SMS, and website chat are all supported.
Does the AI work in German?+
Yes. The AI replies in the customer's language using your tone.
How fast is setup?+
Minutes after you connect Userlike.
