Trengo + Minimal AI
Trengo brings all your communication channels into one inbox, and Minimal AI makes that inbox smarter. The AI agent processes conversations from WhatsApp, email, live chat, and social media, providing consistent, accurate responses across every channel.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Trengo for you.
AI customer support for Trengo
Minimal AI connects to your Trengo workspace and handles conversations across WhatsApp, email, live chat, and social media. The AI reads the message, checks your connected tools for the relevant data, and replies, all within the same Trengo conversation. Your customers get fast answers on the channel they prefer.
Automate Trengo conversations across every channel
Trengo brings all your channels into one inbox. Minimal AI makes that inbox manageable. Whether a customer messages on WhatsApp, emails you, or DMs you on Instagram, the AI handles it the same way, with live data from your store and a response that actually answers the question. No copy-pasting between tools.
AI agent for Trengo with multi-language support
Minimal AI detects the customer's language and responds accordingly. For teams using Trengo across multiple markets, this means you don't need separate workflows for each language. The AI handles Dutch, German, French, Spanish, and dozens of other languages out of the box.
Set up AI automation in Trengo in minutes
Connect your Trengo account to Minimal, configure which conversations the AI should handle, and you're running. The AI works alongside your existing Trengo team assignments and labels, nothing changes about how your team works, except they have fewer repetitive conversations to deal with.
Why Minimal AI is the best AI agent for Trengo
Most AI tools offer a surface-level connection to Trengo. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Why choose Minimal AI over Trengo's native AI?
Frequently asked questions
Can Minimal AI take actions in Trengo?+
Yes. Minimal AI can take any action in Trengo that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
Which Trengo channels does Minimal AI support?+
Minimal AI works with all channels available in Trengo, email, WhatsApp, live chat, Facebook Messenger, Instagram DMs, and more. The AI adapts its response format to each channel automatically.
Can the AI handle conversations in multiple languages?+
Yes. Minimal AI detects the customer's language and responds accordingly. This is especially powerful in Trengo's multi-channel setup where customers may reach out in different languages across channels.
How does pricing work with Trengo + Minimal AI?+
Minimal AI is priced separately from Trengo. You pay for your Trengo plan as usual, and Minimal AI pricing is based on the volume of conversations the AI handles.
