EasyPost + Minimal AI
EasyPost is a multi-carrier shipping API used by thousands of e-commerce brands and logistics teams. Minimal AI connects to EasyPost so the AI can answer tracking questions, generate labels, and look up rates across 100+ carriers from a single integration. Beyond looking up information, the AI can also take actions in EasyPost on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up EasyPost for you.
AI customer support for EasyPost
EasyPost is the shipping API behind a huge share of US e-commerce. Minimal AI uses EasyPost to answer the most common support question, where is my package, with the live tracking event for any of the carriers you ship with.
Automate shipping operations with EasyPost
From tracking lookups to label creation and address verification, the AI handles routine shipping work using the EasyPost API. Your team only sees the cases that genuinely need a human.
How the EasyPost integration works
Minimal AI connects to EasyPost via API key. The AI reads tracking, rates, and shipment data, and can create labels and verify addresses where you allow it.
What the AI agent can read and write in EasyPost
Minimal AI connects to the EasyPost API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
- •
Track shipment
Look up a shipment by tracking code or shipment ID across 100+ carriers.
- •
Get tracking events
Read the full event history including scans, status, and location for a shipment.
- •
Get expected delivery date
Access the estimated delivery date for a shipment.
- •
Look up shipping rates
Retrieve carrier rates for a parcel and address combination.
- •
Verify address
Verify and normalize a shipping address through EasyPost.
- •
Read carrier accounts
List the carrier accounts connected to EasyPost.
+ much more. Virtually anything the EasyPost API exposes.
Take actions
- •
Create shipment and buy label
Create a shipment and purchase a label from a chosen carrier and rate.
- •
Refund label
Request a refund for an unused label.
- •
Create return label
Create a return label using the configured return service.
- •
Update shipment metadata
Attach reference info or metadata to a shipment for downstream context.
+ much more. If the EasyPost API supports it, the AI agent can do it.
Integrating EasyPost is extremely easy
It takes one click to connect EasyPost. After that, the AI Manager learns how your EasyPost setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with EasyPost
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for EasyPost
Most AI tools offer a surface-level connection to EasyPost. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in EasyPost?+
Yes. Minimal AI can take any action in EasyPost that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate EasyPost with Minimal AI?+
It takes just a few clicks. You connect EasyPost from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Which carriers does the AI cover through EasyPost?+
Anything EasyPost supports, including USPS, UPS, FedEx, DHL, Canada Post, and 100+ regional carriers.
Can the AI create labels and refunds?+
Yes. With permissions you set, the AI can create labels, verify addresses, and request label refunds via EasyPost.
How hard is it to integrate EasyPost with Minimal AI?+
Add your EasyPost API key in the Minimal dashboard and the AI starts using it within minutes.
