Easiware + Minimal AI
Easiware is a French customer relationship management platform used by retail and B2C brands. Minimal AI plugs into Easiware so the AI can read customer conversations, look up profiles, and reply inside Easiware.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Easiware for you.
AI customer support for Easiware
Easiware is a French customer relationship platform for retail and B2C. Minimal AI uses Easiware to handle French customer conversations automatically.
Automate French customer relationships
Conversations, returns, and CRM-driven replies are handled by the AI inside Easiware.
How the Easiware integration works
Connect Easiware via API credentials. The AI is live within minutes.
What the AI agent can read and write in Easiware
Minimal AI connects to the Easiware API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Read conversation
Read Easiware conversation messages and metadata.
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Look up customer
Read Easiware customer profile and CRM history.
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Read tags
Read tags on an Easiware conversation.
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Read channel
Read which channel the conversation originated from.
+ much more. Virtually anything the Easiware API exposes.
Take actions
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Reply to conversation
Post a reply in an Easiware conversation.
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Add internal note
Add an internal note on an Easiware conversation.
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Tag conversation
Tag an Easiware conversation.
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Assign conversation
Assign an Easiware conversation to an agent.
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Close conversation
Close an Easiware conversation.
+ much more. If the Easiware API supports it, the AI agent can do it.
Integrating Easiware is extremely easy
It takes one click to connect Easiware. After that, the AI Manager learns how your Easiware setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Easiware
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Easiware
Most AI tools offer a surface-level connection to Easiware. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Why choose Minimal AI over Easiware's native AI?
Frequently asked questions
Can Minimal AI take actions in Easiware?+
Yes. Minimal AI can take any action in Easiware that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Easiware with Minimal AI?+
It takes just a few clicks. You connect Easiware from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI work in French?+
Yes. The AI replies in French and other supported languages.
Can the AI use Easiware CRM context?+
Yes. The AI reads CRM data to personalize replies.
How fast is setup?+
Minutes after you connect Easiware.
