AI Customer Support with Peach Payments
Peach Payments is a leading African payment service provider supporting cards, EFT, BNPL, and 30+ local payment methods across South Africa, Kenya, Mauritius, and more. Minimal AI connects to Peach Payments so the AI can handle transaction lookup, refunds, and chargeback questions automatically.
Minimal AI plugs into Peach Payments so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Peach Payments does
Peach Payments is a leading African payment service provider supporting cards, EFT, BNPL, and 30+ local payment methods across South Africa, Kenya, Mauritius, and more. Minimal AI connects to Peach Payments so the AI can handle transaction lookup, refunds, and chargeback questions automatically.
Key Peach Payments API capabilities Minimal AI uses
Minimal AI connects to the Peach Payments API to access store, order, and customer data in real time.
Look up payment
Read a Peach payment by reference.
What the AI does: A customer asks if their payment went through, the AI checks Peach and replies
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Peach
Get payment method
Read which payment method was used.
What the AI does: A customer asks if their payment went through, the AI checks Peach and replies
Get refund status
Read refund result.
What the AI does: A refund is requested, the AI issues it via Peach
Get chargeback status
Read chargeback status.
What the AI does: A customer asks if their payment went through, the AI checks Peach and replies
What the AI agent can read and write in Peach Payments
The AI accesses Peach Payments for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Get payment status
- •Get payment method
- •Get refund status
- •Get chargeback status
Take actions
- •Issue refund
- •Capture payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Peach Payments to Minimal AI
Connect Peach Payments in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Peach Payments. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Peach Payments
A customer asks if their payment went through
A customer asks if their payment went through, the AI checks Peach and replies
A refund is requested
A refund is requested, the AI issues it via Peach
Works with Peach Payments and your helpdesk
Minimal AI connects to Peach Payments for store data and your helpdesk for conversations. Every customer reply uses live data from Peach Payments.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover all Peach payment methods?+
Yes, all 30+ supported methods including local African options.