AI Customer Support with Moneris
Moneris is the largest Canadian payment processor, handling card payments for hundreds of thousands of Canadian merchants across in-store and online. Minimal AI connects to Moneris so the AI can handle transaction lookup, refunds, and chargebacks automatically.
Minimal AI plugs into Moneris so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Moneris does
Moneris is the largest Canadian payment processor, handling card payments for hundreds of thousands of Canadian merchants across in-store and online. Minimal AI connects to Moneris so the AI can handle transaction lookup, refunds, and chargebacks automatically.
Key Moneris API capabilities Minimal AI uses
Minimal AI connects to the Moneris API to access store, order, and customer data in real time.
Look up transaction
Read a Moneris transaction by ID.
What the AI does: A Canadian customer asks if their payment went through, the AI checks Moneris
Get transaction status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Moneris
Get refund status
Read refund result.
What the AI does: A Canadian customer asks if their payment went through, the AI checks Moneris
Get chargeback status
Read chargeback status.
What the AI does: A refund is requested, the AI issues it via Moneris
What the AI agent can read and write in Moneris
The AI accesses Moneris for store data and uses it to answer customer questions accurately.
Get information
- •Look up transaction
- •Get transaction status
- •Get refund status
- •Get chargeback status
Take actions
- •Issue refund
- •Void transaction
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Moneris to Minimal AI
Connect Moneris in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Moneris. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Moneris
A Canadian customer asks if their payment went through
A Canadian customer asks if their payment went through, the AI checks Moneris
A refund is requested
A refund is requested, the AI issues it via Moneris
Works with Moneris and your helpdesk
Minimal AI connects to Moneris for store data and your helpdesk for conversations. Every customer reply uses live data from Moneris.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Moneris in-store and online?+
Yes, both in-store and Moneris Gateway online transactions are covered.