AI Customer Support with Reveni
Reveni is a returns platform that offers instant refunds for eligible returns. The customer gets refunded the moment they request a return, before the item is sent back, dramatically improving customer experience.
Minimal AI connects to Reveni and processes instant refunds in seconds. The AI checks eligibility, triggers the instant refund, and creates the return.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Reveni does
Reveni is a returns management platform offering instant refunds, exchanges, and store credit for e-commerce brands. Its instant refund engine evaluates risk and refunds eligible customers immediately, before the item is shipped back. The Reveni API exposes eligibility checks, returns, instant refunds, and label generation for integration.
Key Reveni API capabilities Minimal AI uses
Minimal AI connects to the Reveni API to check return eligibility, create return labels, and track return status in real time.
Eligibility API
Check instant refund eligibility.
What the AI does: Checks if a return qualifies for an instant refund through Reveni.
Returns API
Create returns through Reveni.
What the AI does: Creates returns and triggers instant refunds where eligible.
Exchanges API
Manage exchanges via Reveni.
What the AI does: Offers exchanges as part of the return flow.
What the AI agent can read and write in Reveni
The AI accesses Reveni to handle the entire return lifecycle, from eligibility check to label creation to status tracking.
Get information
- •Check return eligibility
- •View return status
- •Check instant refund eligibility
Take actions
- •Create return
- •Issue instant refund
- •Initiate exchange
- •Generate return label
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Reveni to Minimal AI
Connect Reveni in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Reveni. Enter your API credentials.
Tell the AI Manager how the agent should handle return requests.
Review and go live. The AI starts processing return inquiries immediately.
Real support scenarios the AI handles with Reveni
Instant refund
A customer requests a refund. The AI checks Reveni eligibility and triggers an instant refund in seconds.
Exchange instead of refund
An eligible customer wants a different size. The AI initiates an exchange via Reveni.
Works with Reveni and your helpdesk
Minimal AI connects to Reveni for returns data and your helpdesk for conversations. When a customer asks about a return, the AI checks Reveni and replies through your helpdesk.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI trigger Reveni instant refunds?+
Yes. The AI checks eligibility and triggers instant refunds where Reveni allows.
How hard is it to integrate Reveni with Minimal AI?+
Enter your Reveni API credentials and go live in minutes.