Watch our AI Manager launch →

AI Customer Support with Yayloh

Yayloh is a return and exchange management platform that gives brands rich data about return reasons and product issues. The data flows back into product development and merchandising.

Minimal AI connects to Yayloh and handles returns and exchanges, collecting the same rich claim data as the Yayloh portal.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Yayloh does

Yayloh is a return and exchange management platform that focuses on collecting structured return reasons, photos, and product feedback. It offers a branded return portal, return labels, exchanges, and analytics. The Yayloh API exposes returns, exchanges, claim details, and label generation for integration with customer service tools.

Key Yayloh API capabilities Minimal AI uses

Minimal AI connects to the Yayloh API to check return eligibility, create return labels, and track return status in real time.

Returns API

Create and manage Yayloh returns.

What the AI does: Checks eligibility and creates Yayloh returns.

Exchanges API

Process exchanges through Yayloh.

What the AI does: Handles exchanges as part of the return flow.

Claim Details

Collect return reasons and photos.

What the AI does: Collects detailed claim info through the conversation.

What the AI agent can read and write in Yayloh

The AI accesses Yayloh to handle the entire return lifecycle, from eligibility check to label creation to status tracking.

Get information

  • Check return eligibility
  • View return status
  • Access claim details

Take actions

  • Create return
  • Initiate exchange
  • Collect claim details
  • Generate return label

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Yayloh to Minimal AI

Connect Yayloh in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Yayloh. Enter your API credentials.

2

Tell the AI Manager how the agent should handle return requests.

3

Review and go live. The AI starts processing return inquiries immediately.

Real support scenarios the AI handles with Yayloh

Detailed claim collection

A customer reports a defect. The AI collects reason and photos and submits the Yayloh claim.

Exchange request

A customer wants to swap a size. The AI initiates the exchange via Yayloh.

Works with Yayloh and your helpdesk

Minimal AI connects to Yayloh for returns data and your helpdesk for conversations. When a customer asks about a return, the AI checks Yayloh and replies through your helpdesk.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI capture claim details for Yayloh?+

Yes. The AI collects the same structured claim data as the Yayloh return portal.

How hard is it to integrate Yayloh with Minimal AI?+

Enter your Yayloh API credentials and go live in minutes.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required