AI Customer Support with iKhokha
iKhokha is a South African payment platform for SMBs, with card readers, online payments, and SME funding. Minimal AI connects to iKhokha so the AI can handle transaction lookup, refunds, and merchant questions automatically.
Minimal AI plugs into iKhokha so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What iKhokha does
iKhokha is a South African payment platform for SMBs, with card readers, online payments, and SME funding. Minimal AI connects to iKhokha so the AI can handle transaction lookup, refunds, and merchant questions automatically.
Key iKhokha API capabilities Minimal AI uses
Minimal AI connects to the iKhokha API to access store, order, and customer data in real time.
Look up payment
Read an iKhokha payment by reference.
What the AI does: A South African customer asks if their iKhokha payment went through, the AI checks and replies
Get payment status
Read the current status.
What the AI does: A merchant asks about their payout, the AI reads iKhokha
Get payout status
Read merchant payout status.
What the AI does: A South African customer asks if their iKhokha payment went through, the AI checks and replies
Get refund status
Read refund result.
What the AI does: A merchant asks about their payout, the AI reads iKhokha
What the AI agent can read and write in iKhokha
The AI accesses iKhokha for store data and uses it to answer customer questions accurately.
Get information
- •Look up payment
- •Get payment status
- •Get payout status
- •Get refund status
Take actions
- •Issue refund
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect iKhokha to Minimal AI
Connect iKhokha in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select iKhokha. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with iKhokha
A South African customer asks if their iKhokha payment went
A South African customer asks if their iKhokha payment went through, the AI checks and replies
A merchant asks about their payout
A merchant asks about their payout, the AI reads iKhokha
Works with iKhokha and your helpdesk
Minimal AI connects to iKhokha for store data and your helpdesk for conversations. Every customer reply uses live data from iKhokha.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover iKhokha card readers and online?+
Yes, both in-person and online transactions are covered.