AI Customer Support with Mollie
Mollie is the payment service provider of choice for European e-commerce, especially in the Netherlands, Belgium, and Germany. It offers iDEAL, Bancontact, SOFORT, credit cards, and many other local payment methods that European shoppers prefer.
Minimal AI connects to the Mollie API to resolve payment-related support questions. When a customer asks about a payment status, the AI checks Mollie for the transaction details. When a refund is needed, it processes it through Mollie's API. The AI understands European payment methods and can explain payment flows specific to iDEAL, Bancontact, and other methods.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Mollie does
Mollie is a European payment service provider supporting over 25 payment methods including iDEAL, Bancontact, SOFORT, Giropay, credit cards, PayPal, Klarna, Apple Pay, and more. It handles payment processing, refunds, chargebacks, and recurring payments. Mollie's REST API provides access to payments, refunds, customers, orders, subscriptions, and settlements. Popular with European e-commerce businesses for its simple integration and competitive pricing.
Key Mollie API capabilities Minimal AI uses
Minimal AI connects to the Mollie API for payment data and transaction management.
Payments API
Access payment details, status, method, and metadata.
What the AI does: Checks payment status and method to answer customer questions about transactions.
Refunds API
Create refunds for payments, full or partial.
What the AI does: Processes refunds through Mollie based on your policies.
Orders API
Access order-level payment information with line items.
What the AI does: Checks order-level payment details for complete transaction context.
Customers API
Look up customer records and payment history.
What the AI does: Identifies customers and accesses their payment history for billing inquiries.
What the AI agent can read and write in Mollie
The AI accesses Mollie for payment data across all European payment methods.
Get information
- •Check payment status and method
- •View refund status and history
- •Look up customer payment history
- •Access order payment details
- •Check settlement information
Take actions
- •Process refunds (full or partial)
- •Cancel pending payments
- •Create new payment links
- •Update payment metadata
How to connect Mollie to Minimal AI
Connect Mollie in a few clicks.
Go to Integrations in your Minimal dashboard and select Mollie. Enter your API key.
Tell the AI Manager what payment actions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Mollie
iDEAL payment status
A Dutch customer paid with iDEAL and asks if the payment went through. The AI checks Mollie and confirms the payment status.
Refund on a Bancontact payment
A Belgian customer requests a refund for their Bancontact payment. The AI processes the refund through Mollie and confirms the timeline.
Failed payment explanation
A customer's payment failed. The AI checks the payment status in Mollie, identifies the failure reason, and guides the customer through a retry.
Works with Mollie and your helpdesk
Minimal AI connects to Mollie for payment data and your helpdesk for conversations.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI understand European payment methods?+
Yes. The AI works with iDEAL, Bancontact, SOFORT, credit cards, and all other Mollie payment methods.
How hard is it to integrate Mollie with Minimal AI?+
Enter your Mollie API key and go live in minutes.