AI Customer Support with Kiyoh
Kiyoh is a Dutch review platform popular with e-commerce stores in the Netherlands and Belgium. It collects customer reviews and displays them on your website and in Google search results. When a customer contacts support, knowing their review history helps the AI respond more empathetically.
Minimal AI connects to Kiyoh and uses review data to inform support interactions. The AI checks for recent reviews and adjusts its response based on customer sentiment.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Kiyoh does
Kiyoh is a Dutch customer review platform that helps online stores collect and display customer reviews. It integrates with Google for search result star ratings and provides a review widget for websites. Kiyoh serves primarily Dutch and Belgian e-commerce businesses. The Kiyoh API provides access to reviews, ratings, and review invitations.
Key Kiyoh API capabilities Minimal AI uses
Minimal AI connects to the Kiyoh API to access data that enriches customer support responses.
Reviews API
Access reviews with ratings and text.
What the AI does: Checks recent reviews for customer sentiment context.
Ratings API
Access aggregate ratings.
What the AI does: Provides context about overall review performance.
What the AI agent can read and write in Kiyoh
The AI accesses Kiyoh to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Check recent customer reviews
- •View review ratings
- •Access aggregate scores
Take actions
- •Send review invitations
- •Flag reviews for attention
How to connect Kiyoh to Minimal AI
Connect Kiyoh in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Kiyoh. Enter your API credentials.
Tell the AI Manager how the agent should use Kiyoh data in support responses.
Review and go live.
Real support scenarios the AI handles with Kiyoh
Review-aware support
A customer who recently left a negative Kiyoh review contacts support. The AI acknowledges the feedback and provides extra care.
Post-resolution invite
After a positive resolution, the AI invites the customer to update their Kiyoh review.
Works with Kiyoh and your helpdesk
Minimal AI connects to Kiyoh for data and your helpdesk for conversations. The AI enriches every support response with information from Kiyoh.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI use Kiyoh review data?+
Yes. The AI checks Kiyoh reviews for sentiment context when handling support conversations.
How hard is it to integrate Kiyoh with Minimal AI?+
Enter your Kiyoh API credentials and go live in minutes.