AI Customer Support with Float
Float is a resource scheduling platform used by service businesses, agencies, and project teams. For service-led brands, project status and team availability frequently come up in support.
Minimal AI connects to Float and uses scheduling and availability data to answer project and timeline questions.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Float does
Float is a resource scheduling and capacity planning platform for teams. It manages projects, tasks, team member assignments, and availability. The Float API exposes projects, tasks, people, schedules, and time-off data for integration with customer-facing tools.
Key Float API capabilities Minimal AI uses
Minimal AI connects to the Float API to access data that enriches customer support responses.
Projects API
Read project details and status.
What the AI does: Replies to project status and timeline questions.
People API
Read team availability.
What the AI does: Provides availability information when relevant.
Tasks API
Read scheduled tasks.
What the AI does: Reads task progress for project updates.
What the AI agent can read and write in Float
The AI accesses Float to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Look up project
- •View team availability
- •Check scheduled work
- •View project status
Take actions
- •Add project note
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Float to Minimal AI
Connect Float in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Float. Enter your API credentials.
Tell the AI Manager how the agent should use Float data in support responses.
Review and go live.
Real support scenarios the AI handles with Float
Project timeline question
A customer asks when their project will be delivered. The AI checks Float for the schedule and replies with the timeline.
Resource availability
A customer asks for capacity. The AI checks Float availability and gives the next free slot.
Works with Float and your helpdesk
Minimal AI connects to Float for data and your helpdesk for conversations. The AI enriches every support response with information from Float.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI use Float for project updates?+
Yes. The AI uses Float schedule data to answer project status and timeline questions.
How hard is it to integrate Float with Minimal AI?+
Enter your Float API credentials and go live in minutes.