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AI Customer Support with Trustmary

Trustmary is a Finnish reviews and testimonials platform. Minimal AI connects to Trustmary so the AI can read reviews, request new ones, and respond to customers in context.

Minimal AI plugs into Trustmary so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What Trustmary does

Trustmary is a Finnish reviews and testimonials platform. Minimal AI connects to Trustmary so the AI can read reviews, request new ones, and respond to customers in context.

Key Trustmary API capabilities Minimal AI uses

Minimal AI connects to the Trustmary API to access data that enriches customer support responses.

Look up review

Read a Trustmary review by ID.

What the AI does: A customer leaves a Trustmary review, the AI reads and replies

Get product reviews

Read reviews per product.

What the AI does: A positive interaction ends, the AI sends a Trustmary review request

Get rating

Read aggregate rating.

What the AI does: A customer leaves a Trustmary review, the AI reads and replies

Get reviewer info

Read reviewer email and reference.

What the AI does: A positive interaction ends, the AI sends a Trustmary review request

Get testimonial

Read a Trustmary testimonial.

What the AI does: A customer leaves a Trustmary review, the AI reads and replies

What the AI agent can read and write in Trustmary

The AI accesses Trustmary to pull relevant data into customer support responses, making every answer more informed and accurate.

Get information

  • Look up review
  • Get product reviews
  • Get rating
  • Get reviewer info
  • Get testimonial

Take actions

  • Send review request
  • Post reply

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect Trustmary to Minimal AI

Connect Trustmary in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select Trustmary. Enter your API credentials.

2

Tell the AI Manager how the agent should use Trustmary data in support responses.

3

Review and go live.

Real support scenarios the AI handles with Trustmary

A customer leaves a Trustmary review

A customer leaves a Trustmary review, the AI reads and replies

A positive interaction ends

A positive interaction ends, the AI sends a Trustmary review request

Works with Trustmary and your helpdesk

Minimal AI connects to Trustmary for data and your helpdesk for conversations. The AI enriches every support response with information from Trustmary.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI request reviews?+

Yes. After positive interactions, the AI can trigger a Trustmary review request.

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