Zineps + Minimal AI
Zineps is a Dutch AI-driven shipping platform that connects e-commerce brands with a network of carriers and logistics partners, covering carrier selection, label generation, branded tracking, and returns from one place. Minimal AI connects to Zineps so the AI can read shipment status, tracking, and return progress across every carrier and answer delivery questions instantly. Beyond looking up information, the AI can also take actions in Zineps on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Zineps for you.
AI customer support for Zineps
Zineps is an AI-driven shipping platform that connects webshops to carriers and logistics partners through one integration. Minimal AI uses Zineps shipment data to answer tracking, delivery, and returns questions automatically.
Automate 'where is my order?' across every carrier
Because Zineps consolidates DHL, DPD, UPS, GLS, FedEx, and its partner network behind a single platform, the AI reads live tracking for any shipment without knowing which carrier was picked at checkout.
How the Zineps integration works
Connect Zineps through the Zineps API from your Minimal AI dashboard, point the AI at the shipment and returns actions it can use, and go live in minutes.
Why Minimal AI is the best AI agent for Zineps
Most AI tools offer a surface-level connection to Zineps. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Zineps?+
Yes. Minimal AI can take any action in Zineps that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Zineps with Minimal AI?+
It takes just a few clicks. You connect Zineps from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Which carriers does the AI cover through Zineps?+
Every carrier you ship with in Zineps, including DHL, DPD, UPS, GLS, and FedEx, plus the Zineps partner network. The AI reads tracking through Zineps, so it does not need a separate connection per carrier.
Can the AI handle returns through Zineps?+
Yes. The AI reads return status from the Zineps return portal and can share the return label and instructions with the customer.
Does this work for international shipments?+
Yes. The AI reads tracking for cross-border shipments across the 200+ countries Zineps ships to, including partner and local carriers.
