Xentral + Minimal AI
Xentral is a German e-commerce ERP used by fast-growing D2C brands across Europe. Minimal AI connects to Xentral so the AI can read orders, stock, shipments, and returns and answer customer questions instantly. Beyond looking up information, the AI can also take actions in Xentral on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Xentral for you.
AI customer support for Xentral
Xentral is the ERP behind some of Europe's fastest-growing D2C brands. Minimal AI uses Xentral data for order, stock, and shipping support.
Automate Xentral-driven support
Order, stock, and shipment data in Xentral is read live by the AI for every customer reply.
How the Xentral integration works
Connect Xentral through the Xentral API. The AI is live within minutes.
What the AI agent can read and write in Xentral
Minimal AI connects to the Xentral API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Get order
Read a Xentral order with items and customer info.
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Get stock
Read Xentral stock per warehouse and SKU.
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Get shipment
Read Xentral shipment data including tracking.
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Get return
Read Xentral return records.
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Get product
Read Xentral product master data.
+ much more. Virtually anything the Xentral API exposes.
Take actions
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Add order comment
Add a comment to a Xentral order.
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Update order status
Update the status of a Xentral order.
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Update tracking
Add or update tracking on a Xentral shipment.
+ much more. If the Xentral API supports it, the AI agent can do it.
Integrating Xentral is extremely easy
It takes one click to connect Xentral. After that, the AI Manager learns how your Xentral setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Xentral
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Xentral
Most AI tools offer a surface-level connection to Xentral. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Xentral?+
Yes. Minimal AI can take any action in Xentral that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Xentral with Minimal AI?+
It takes just a few clicks. You connect Xentral from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI read Xentral multi-warehouse stock?+
Yes. The AI checks Xentral stock per warehouse and SKU.
Can the AI write back to Xentral?+
Yes. With permissions you set, the AI can add comments and update statuses.
How long does setup take?+
Minutes after you connect the Xentral API.
