Trustmary + Minimal AI
Trustmary is a Finnish reviews and testimonials platform. Minimal AI connects to Trustmary so the AI can read reviews, request new ones, and respond to customers in context. Beyond looking up information, the AI can also take actions in Trustmary on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Trustmary for you.
AI customer support for Trustmary
Trustmary helps Nordic brands collect reviews and testimonials. Minimal AI uses Trustmary for review automation.
How the Trustmary integration works
Connect Trustmary with API credentials and go live.
What the AI agent can read and write in Trustmary
Minimal AI connects to the Trustmary API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up review
Read a Trustmary review by ID.
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Get product reviews
Read reviews per product.
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Get rating
Read aggregate rating.
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Get reviewer info
Read reviewer email and reference.
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Get testimonial
Read a Trustmary testimonial.
+ much more. Virtually anything the Trustmary API exposes.
Take actions
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Send review request
Trigger a Trustmary review request.
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Post reply
Post a reply on a Trustmary review.
+ much more. If the Trustmary API supports it, the AI agent can do it.
Integrating Trustmary is extremely easy
It takes one click to connect Trustmary. After that, the AI Manager learns how your Trustmary setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Trustmary
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Trustmary
Most AI tools offer a surface-level connection to Trustmary. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Trustmary?+
Yes. Minimal AI can take any action in Trustmary that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Trustmary with Minimal AI?+
It takes just a few clicks. You connect Trustmary from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI request reviews?+
Yes. After positive interactions, the AI can trigger a Trustmary review request.
