ReturnGO + Minimal AI
ReturnGO is a returns management platform built for Shopify that emphasizes exchanges and store credit over refunds. Minimal AI connects to ReturnGO to handle return inquiries and process returns end to end. Beyond looking up information, the AI can also take actions in ReturnGO on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up ReturnGO for you.
AI customer support for ReturnGO
ReturnGO optimizes returns to keep revenue. Minimal AI operates on top of ReturnGO, automating the customer-facing side so every return request is handled instantly.
Automate ReturnGO end to end
The AI checks eligibility, offers exchanges, creates the return, and sends the label, all inside your helpdesk.
How the ReturnGO integration works
Minimal AI connects to ReturnGO via API. Your ReturnGO policies and flows are respected throughout.
What the AI agent can read and write in ReturnGO
Minimal AI connects to the ReturnGO API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Check return eligibility
Access ReturnGO eligibility rules and evaluate an order.
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View return status
Read the status of an existing return.
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Check exchange options
View available exchange products.
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Check store credit balance
Read the customer's store credit balance.
+ much more. Virtually anything the ReturnGO API exposes.
Take actions
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Create return
Start a return through ReturnGO.
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Generate return label
Issue a return label.
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Initiate exchange
Process an exchange instead of refund.
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Issue store credit
Issue store credit for a return.
+ much more. If the ReturnGO API supports it, the AI agent can do it.
Integrating ReturnGO is extremely easy
It takes one click to connect ReturnGO. After that, the AI Manager learns how your ReturnGO setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with ReturnGO
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for ReturnGO
Most AI tools offer a surface-level connection to ReturnGO. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in ReturnGO?+
Yes. Minimal AI can take any action in ReturnGO that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate ReturnGO with Minimal AI?+
It takes just a few clicks. You connect ReturnGO from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI offer exchanges before refunds?+
Yes, matching your ReturnGO policy.
How hard is it to integrate ReturnGO with Minimal AI?+
Enter your API key and go live in minutes.
