InPost + Minimal AI
InPost is the largest parcel locker network in Europe, dominant in Poland (Paczkomaty) with strong presence in the UK, France, Italy, and Spain. Minimal AI connects to InPost so the AI can answer locker pickup questions, send codes, and generate labels automatically. Beyond looking up information, the AI can also take actions in InPost on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up InPost for you.
AI customer support for InPost
InPost runs the largest parcel locker network in Europe. Minimal AI uses InPost tracking and locker data instantly.
Automate InPost locker pickups
The AI sends pickup codes, deadlines, and reminders without human work.
How the InPost integration works
Connect InPost with API credentials and go live in minutes.
What the AI agent can read and write in InPost
Minimal AI connects to the InPost API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Track InPost parcel
Look up an InPost parcel by tracking number.
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Get locker pickup details
Read which Paczkomat holds the parcel and the pickup code.
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Get pickup deadline
Read the deadline before return to warehouse.
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Get tracking events
Read the event timeline.
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Get expected delivery date
Read the estimated delivery date.
+ much more. Virtually anything the InPost API exposes.
Take actions
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Create InPost label
Create an InPost shipping label.
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Generate return drop-off code
Create a Paczkomat return drop-off code.
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Cancel label
Cancel an unused InPost label.
+ much more. If the InPost API supports it, the AI agent can do it.
Integrating InPost is extremely easy
It takes one click to connect InPost. After that, the AI Manager learns how your InPost setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with InPost
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for InPost
Most AI tools offer a surface-level connection to InPost. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in InPost?+
Yes. Minimal AI can take any action in InPost that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate InPost with Minimal AI?+
It takes just a few clicks. You connect InPost from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover InPost across countries?+
Yes, including Poland, UK, France, Italy, and Spain.
Can the AI generate Paczkomat return codes?+
Yes, return drop-off codes are generated automatically.
