Exact + Minimal AI
Minimal AI connects to Exact to give your support team access to financial and order data. The AI looks up invoices, orders, customer accounts, and product information through Exact's API, answering questions and resolving issues without switching systems. Beyond looking up information, the AI can also take actions in Exact on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Exact for you.
AI customer support with Exact
Exact is widely used across the Benelux for ERP, accounting, and order management. Minimal AI connects to Exact so your support team doesn't need to switch between systems. The AI accesses orders, invoices, customer accounts, and product data to answer questions accurately and instantly.
Automate order and invoice support with Exact
Questions about invoices, payment status, and order history are common in B2B and B2C support. Minimal AI handles these by connecting to Exact's API, looking up the relevant data, and responding to customers without human involvement.
How the Exact integration works
You connect your Exact environment through the Minimal dashboard. The AI Manager maps your specific Exact configuration, including divisions, custom fields, and product catalog. The AI then has real-time access to the data it needs to handle customer inquiries.
Why Minimal AI is the best AI agent for Exact
Most AI tools offer a surface-level connection to Exact. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Exact?+
Yes. Minimal AI can take any action in Exact that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
Which Exact products are supported?+
Minimal AI works with Exact Online and Exact Globe through their APIs. The integration covers orders, invoices, customers, and products.
Can the AI handle multi-division setups?+
Yes. If you use multiple divisions in Exact, the AI can access data across all of them.
Does the AI work with Exact's custom fields?+
Yes. The AI Manager maps your custom fields so the AI can access and use them in customer conversations.
