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Correos
Shipping & Logistics

Correos + Minimal AI

Correos is Spain's national postal service and the dominant carrier for Spanish e-commerce. Minimal AI connects to Correos tracking so the AI can answer delivery questions instantly for Spanish customers. Beyond looking up information, the AI can also take actions in Correos on behalf of your team.

Every company connects their tools differently. The AI Manager figures out how yours work and sets up Correos for you.

AI customer support for Correos

For Spanish e-commerce, Correos is the top carrier. Minimal AI automates Correos tracking questions in Spanish with specific, live data instead of generic messages.

Automate Correos questions in Spanish

The AI speaks the customer's language and uses live tracking data from Correos, delivering faster resolution and happier customers.

How the Correos integration works

Minimal AI uses Correos tracking APIs (directly or via your shipping platform). The AI looks up each parcel and replies inside your helpdesk.

What the AI agent can read and write in Correos

Minimal AI connects to the Correos API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:

Get information

  • Check parcel tracking

    Track Correos shipments with scan events.

  • Get expected delivery

    Access expected delivery information.

  • Locate Correos offices

    Find the nearest Correos office for pickup.

  • Check international status

    See the current status of international Correos shipments.

+ much more. Virtually anything the Correos API exposes.

Take actions

  • Request redelivery

    Request a new delivery attempt where supported.

  • Update delivery preferences

    Change delivery instructions.

+ much more. If the Correos API supports it, the AI agent can do it.

Integrating Correos is extremely easy

It takes one click to connect Correos. After that, the AI Manager learns how your Correos setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.

Read the full guide: AI customer support with Correos

Deep dive into API capabilities, real scenarios, and setup.

Why Minimal AI is the best AI agent for Correos

Most AI tools offer a surface-level connection to Correos. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.

Frequently asked questions

Can Minimal AI take actions in Correos?+

Yes. Minimal AI can take any action in Correos that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.

How hard is it to integrate Correos with Minimal AI?+

It takes just a few clicks. You connect Correos from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.

Does the AI handle Correos in Spanish?+

Yes. The AI replies natively in Spanish (and any other language you configure).

How hard is it to integrate Correos with Minimal AI?+

Enter credentials in your Minimal dashboard and go live in minutes.

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