Brevo + Minimal AI
Brevo, formerly Sendinblue, is an all-in-one marketing platform for email, SMS, chat, and automation. Minimal AI connects to Brevo so the AI can look up contact data, subscription status, and campaign engagement during support. Beyond looking up information, the AI can also take actions in Brevo on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Brevo for you.
AI customer support with Brevo
Brevo (formerly Sendinblue) powers marketing for thousands of brands. Minimal AI uses Brevo data to respond to email and SMS-related questions with accuracy.
Automate Brevo-related support
Subscription changes, campaign questions, preference updates - all handled by the AI through Brevo.
How the Brevo integration works
Minimal AI connects to Brevo via API and reads contacts, lists, and campaign data.
What the AI agent can read and write in Brevo
Minimal AI connects to the Brevo API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
- •
Look up contact
Find Brevo contacts by email or SMS identifier.
- •
Check subscription status
Read opt-in and opt-out status.
- •
View campaign history
See email and SMS campaigns sent to the contact.
- •
Check list and segment membership
Read which lists and segments contain the contact.
- •
View transactional activity
See transactional email and SMS events.
+ much more. Virtually anything the Brevo API exposes.
Take actions
- •
Update contact attributes
Change attributes and custom fields.
- •
Unsubscribe from email or SMS
Opt a contact out of specific channels.
- •
Add or remove from list
Manage list memberships.
- •
Send transactional message
Trigger transactional emails or SMS where authorized.
+ much more. If the Brevo API supports it, the AI agent can do it.
Integrating Brevo is extremely easy
It takes one click to connect Brevo. After that, the AI Manager learns how your Brevo setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Brevo
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Brevo
Most AI tools offer a surface-level connection to Brevo. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Brevo?+
Yes. Minimal AI can take any action in Brevo that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Brevo with Minimal AI?+
It takes just a few clicks. You connect Brevo from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Is Brevo the same as Sendinblue?+
Yes. Sendinblue rebranded to Brevo. The integration covers both names.
How hard is it to integrate Brevo with Minimal AI?+
Enter your Brevo API key and go live in minutes.
