8returns + Minimal AI
8returns is a returns management platform for European e-commerce, popular in DACH and the Netherlands. Minimal AI connects to 8returns so the AI can check eligibility, create returns, generate labels, and offer exchanges automatically. Beyond looking up information, the AI can also take actions in 8returns on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up 8returns for you.
AI customer support for 8returns
8returns is a returns platform popular in DACH and the Netherlands. Minimal AI uses 8returns to handle returns and exchanges automatically.
Automate returns and exchanges
Returns, exchanges, refunds, and store credit are handled by the AI through 8returns.
How the 8returns integration works
Connect 8returns via API. The AI is live within minutes.
What the AI agent can read and write in 8returns
Minimal AI connects to the 8returns API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Check eligibility
Read 8returns eligibility for a return.
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Get return
Read an 8returns return record.
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Track return
Read 8returns return tracking events.
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Get refund status
Read refund or store credit status.
+ much more. Virtually anything the 8returns API exposes.
Take actions
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Create return
Create an 8returns return for the customer.
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Generate label
Generate an 8returns return label.
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Offer exchange
Offer an exchange via 8returns.
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Cancel return
Cancel an 8returns return request.
+ much more. If the 8returns API supports it, the AI agent can do it.
Integrating 8returns is extremely easy
It takes one click to connect 8returns. After that, the AI Manager learns how your 8returns setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with 8returns
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for 8returns
Most AI tools offer a surface-level connection to 8returns. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in 8returns?+
Yes. Minimal AI can take any action in 8returns that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate 8returns with Minimal AI?+
It takes just a few clicks. You connect 8returns from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI offer exchanges through 8returns?+
Yes. The AI offers eligible exchanges or store credit per your rules.
Can the AI track refunds?+
Yes. The AI reads refund status and updates the customer.
How fast is setup?+
Minutes after you connect 8returns.
