AI Customer Support with Rever
Rever is a returns management platform that focuses on turning returns into exchanges and store credit, recovering revenue that would otherwise be lost. It provides a branded return portal with smart exchange recommendations.
Minimal AI connects to Rever and handles return requests. The AI checks eligibility, suggests exchanges when appropriate, creates return labels, and tracks return shipments.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Rever does
Rever is a returns management and exchange platform for e-commerce. It focuses on converting returns into exchanges, offering smart product recommendations to retain revenue. Rever provides branded return portals, return labels, exchange facilitation, store credit, and return analytics. The platform integrates with e-commerce platforms and carriers.
Key Rever API capabilities Minimal AI uses
Minimal AI connects to the Rever API to check return eligibility, create return labels, and track return status in real time.
Returns API
Create and manage returns with exchange recommendations.
What the AI does: Checks eligibility and suggests exchanges to retain revenue before processing a refund.
Exchanges API
Facilitate product exchanges.
What the AI does: Offers exchange options with recommendations for alternative products.
Labels API
Generate return shipping labels.
What the AI does: Creates return labels for approved returns.
What the AI agent can read and write in Rever
The AI accesses Rever to handle the entire return lifecycle, from eligibility check to label creation to status tracking.
Get information
- •Check return eligibility
- •View exchange recommendations
- •Access return tracking
- •Check refund vs exchange status
- •View return policy rules
Take actions
- •Create returns
- •Generate return labels
- •Initiate exchanges
- •Issue store credit
How to connect Rever to Minimal AI
Connect Rever in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Rever. Enter your API credentials.
Tell the AI Manager how the agent should handle return requests.
Review and go live. The AI starts processing return inquiries immediately.
Real support scenarios the AI handles with Rever
Exchange recommendation
A customer wants to return a shirt. The AI checks Rever, sees the reason is wrong size, and suggests an exchange for the correct size instead of a refund.
Return processing
A customer wants a refund. The AI checks eligibility in Rever, creates the return, and sends the label.
Works with Rever and your helpdesk
Minimal AI connects to Rever for returns data and your helpdesk for conversations. When a customer asks about a return, the AI checks Rever and replies through your helpdesk.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI suggest exchanges?+
Yes. When a return reason suggests an exchange would work (wrong size, wrong color), the AI recommends exchange options through Rever.
How hard is it to integrate Rever with Minimal AI?+
Enter your API credentials and go live in minutes.