AI Customer Support with Mailjet
Mailjet is an email service for marketing and transactional sending. Customers regularly ask to unsubscribe or ask about an email they received.
Minimal AI connects to Mailjet and resolves contact and email tickets in seconds across marketing and transactional sends.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Mailjet does
Mailjet is an email service offering marketing campaigns, transactional email, contact lists, segmentation, templates, and analytics. The Mailjet API exposes contacts, lists, campaigns, transactional sends, and message history for integration.
Key Mailjet API capabilities Minimal AI uses
Minimal AI connects to the Mailjet API to read subscriber data, check campaign engagement, and update profiles or preferences in real time.
Contacts API
Read and update Mailjet contacts.
What the AI does: Looks up contacts and updates attributes.
Lists API
Manage list membership.
What the AI does: Adds or removes contacts from lists.
Subscription API
Manage opt-in and opt-out.
What the AI does: Unsubscribes contacts as requested.
What the AI agent can read and write in Mailjet
The AI uses Mailjet to personalize replies, manage subscription preferences, and resolve marketing-related questions instantly.
Get information
- •Look up contact
- •Check list membership
- •View message history
Take actions
- •Update contact
- •Unsubscribe contact
- •Add or remove from list
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Mailjet to Minimal AI
Connect Mailjet in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Mailjet. Enter your API credentials.
Tell the AI Manager which subscriber actions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Mailjet
Unsubscribe request
A customer asks to unsubscribe. The AI updates the Mailjet preferences and confirms.
Subscription preferences
A customer asks which lists they're on. The AI checks Mailjet and replies.
Campaign question
A customer asks about an email or SMS they received. The AI checks Mailjet for the campaign and explains.
Works with Mailjet and your helpdesk
Minimal AI connects to Mailjet for subscriber and campaign data and to your helpdesk for conversations. The AI can answer "why am I getting these emails?" or "unsubscribe me" instantly with the correct action behind it.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Can the AI unsubscribe contacts in Mailjet?+
Yes. The AI can opt customers out per channel or unsubscribe them entirely from Mailjet.
Does the AI update Mailjet attributes?+
Yes. The AI can update standard and custom attributes in Mailjet.
How hard is it to integrate Mailjet with Minimal AI?+
Enter your Mailjet API credentials and go live in minutes.