AI Customer Support with Lunio
Lunio (formerly PPC Protect) protects paid ad spend by identifying invalid traffic and click fraud. It also enriches user data with paid-channel source information.
Minimal AI connects to Lunio and uses its attribution and fraud signals as context when resolving support tickets, especially around discount abuse and acquisition source.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Lunio does
Lunio is an ad fraud and invalid traffic protection platform for paid advertising on Google, Meta, and other channels. It also provides user-level attribution data showing the originating campaign or channel. The Lunio API exposes user attribution, campaign source, and fraud flags for integration.
Key Lunio API capabilities Minimal AI uses
Minimal AI connects to the Lunio API to read subscriber data, check campaign engagement, and update profiles or preferences in real time.
Attribution API
Read paid-channel source for a user.
What the AI does: Reads which campaign or channel a user came from.
Fraud Flags
Read fraud and validity flags.
What the AI does: Reads if Lunio flagged a click or user as suspicious.
What the AI agent can read and write in Lunio
The AI uses Lunio to personalize replies, manage subscription preferences, and resolve marketing-related questions instantly.
Get information
- •Look up paid-channel source
- •View campaign attribution
- •Check fraud flags
Take actions
- •Flag interaction
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Lunio to Minimal AI
Connect Lunio in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Lunio. Enter your API credentials.
Tell the AI Manager which subscriber actions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Lunio
Discount abuse check
A customer tries to claim a promo. The AI checks Lunio for fraud flags before applying the discount.
Attribution context
A complaint comes from a paid Facebook visitor. The AI uses Lunio attribution to give support context.
Works with Lunio and your helpdesk
Minimal AI connects to Lunio for subscriber and campaign data and to your helpdesk for conversations. The AI can answer "why am I getting these emails?" or "unsubscribe me" instantly with the correct action behind it.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI use Lunio fraud flags?+
Yes. The AI reads Lunio's fraud and validity signals before applying discounts or promo flows.
How hard is it to integrate Lunio with Minimal AI?+
Enter your Lunio API credentials and go live in minutes.