AI Customer Support with Logiwa
Logiwa is a cloud-native WMS used by 3PLs and high-volume e-commerce brands worldwide. Minimal AI connects to Logiwa so the AI can read orders, inventory, and shipments and answer customer questions about fulfillment status instantly.
Minimal AI plugs into Logiwa so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Logiwa does
Logiwa is a cloud-native WMS used by 3PLs and high-volume e-commerce brands worldwide. Minimal AI connects to Logiwa so the AI can read orders, inventory, and shipments and answer customer questions about fulfillment status instantly.
Key Logiwa API capabilities Minimal AI uses
Minimal AI connects to the Logiwa API to access warehouse, fulfillment, and inventory data in real time.
Get order
Read a Logiwa order with items, status, and shipments.
What the AI does: A customer asks where their order is, the AI checks Logiwa and replies with fulfillment and shipment status
Get inventory
Read Logiwa inventory per SKU, location, and lot.
What the AI does: A customer asks about stock, the AI checks Logiwa inventory
Get shipment
Read Logiwa shipment data and tracking.
What the AI does: A return arrives at the warehouse, the AI confirms it has been received
Get return
Read Logiwa return receipts and putaway status.
What the AI does: A customer asks where their order is, the AI checks Logiwa and replies with fulfillment and shipment status
What the AI agent can read and write in Logiwa
The AI accesses Logiwa for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Get order
- •Get inventory
- •Get shipment
- •Get return
Take actions
- •Update order status
- •Add order note
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Logiwa to Minimal AI
Connect Logiwa in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Logiwa. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Logiwa
A customer asks where their order is
A customer asks where their order is, the AI checks Logiwa and replies with fulfillment and shipment status
A customer asks about stock
A customer asks about stock, the AI checks Logiwa inventory
A return arrives at the warehouse
A return arrives at the warehouse, the AI confirms it has been received
Works with Logiwa and your helpdesk
Minimal AI connects to Logiwa for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Logiwa to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI work for 3PLs that use Logiwa?+
Yes. Logiwa is the warehouse system behind many 3PLs and is fully supported.
Can the AI check returns in Logiwa?+
Yes. The AI reads return receipts and putaway status.
How long does setup take?+
Minutes after you connect the Logiwa API.