AI Customer Support with Junip
Junip is a modern reviews and UGC platform built for Shopify D2C brands, with mobile-first review collection and visual content. Minimal AI connects to Junip so the AI can read reviews, post replies, and surface UGC automatically.
Minimal AI plugs into Junip so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Junip does
Junip is a modern reviews and UGC platform built for Shopify D2C brands, with mobile-first review collection and visual content. Minimal AI connects to Junip so the AI can read reviews, post replies, and surface UGC automatically.
Key Junip API capabilities Minimal AI uses
Minimal AI connects to the Junip API to access data that enriches customer support responses.
Look up review
Read a Junip review by ID.
What the AI does: A customer leaves a Junip review, the AI reads and replies
Get product reviews
Read all reviews for a product.
What the AI does: A negative review needs a recovery reply, the AI drafts one
Get product UGC
Read photo and video UGC for a product.
What the AI does: A customer leaves a Junip review, the AI reads and replies
Get rating
Read aggregate rating.
What the AI does: A negative review needs a recovery reply, the AI drafts one
Get reviewer info
Read reviewer profile.
What the AI does: A customer leaves a Junip review, the AI reads and replies
What the AI agent can read and write in Junip
The AI accesses Junip to pull relevant data into customer support responses, making every answer more informed and accurate.
Get information
- •Look up review
- •Get product reviews
- •Get product UGC
- •Get rating
- •Get reviewer info
Take actions
- •Post reply
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Junip to Minimal AI
Connect Junip in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Junip. Enter your API credentials.
Tell the AI Manager how the agent should use Junip data in support responses.
Review and go live.
Real support scenarios the AI handles with Junip
A customer leaves a Junip review
A customer leaves a Junip review, the AI reads and replies
A negative review needs a recovery reply
A negative review needs a recovery reply, the AI drafts one
Works with Junip and your helpdesk
Minimal AI connects to Junip for data and your helpdesk for conversations. The AI enriches every support response with information from Junip.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI handle Junip review reply automation?+
Yes, the AI drafts and posts replies in your tone.