Sub-processors
This page lists the main providers that Minimal uses directly to operate the product and process customer data. Last reviewed: 18 May 2026.
Minimal-managed providers
These providers are used by Minimal for infrastructure, application hosting, authentication, billing, AI processing, retrieval, observability, and public website operations.
| Provider | Scope | Location | Purpose | Data Categories | Date Added |
|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Infrastructure and EU-hosted Bedrock AI processing | European Union | Cloud infrastructure, SQS queues, compute, encryption, secrets, object storage, security services, and AWS Bedrock model processing where configured. | Customer data, application data, encrypted credentials, queue payloads, operational logs. | 2024-10-01 |
| Vercel | Application hosting and edge delivery | European Union | Dashboard hosting, deployment, edge delivery, firewalling, serverless functions, and file storage. | Account data, application data, uploaded files, request metadata, operational logs. | 2024-10-01 |
| Neon | Database hosting | European Union | PostgreSQL database hosting for application state, configuration, and support automation records. | Customer data, account data, application data, configuration records. | 2024-10-01 |
| Clerk | Authentication | United States | Authentication, organization membership, user sessions, and account access control. | Account data, email addresses, organization membership data, authentication metadata. | 2026-05-11 |
| Stripe | Billing | United States / Ireland | Billing, subscription management, invoices, tax handling, and payment processing. | Billing contact data, payment metadata, subscription data, invoice data. | 2026-05-11 |
| Microsoft Azure OpenAI Service | EU-hosted AI processing | European Union | Azure-hosted model processing for customer support workflows, classification, summarization, generation, and evaluation where configured. | Customer queries, support conversation context, knowledge snippets, analytics evaluation data. | 2026-05-11 |
| OpenAI | AI processing | United States | OpenAI-hosted model processing for customer support workflows, classification, summarization, generation, and evaluation where configured. | Customer queries, support conversation context, knowledge snippets, analytics evaluation data. | 2024-10-01 |
| Anthropic | AI processing | United States | Anthropic-hosted model processing for customer support workflows, classification, summarization, generation, and evaluation where configured. | Customer queries, support conversation context, knowledge snippets, analytics evaluation data. | 2024-10-01 |
| Google Cloud Vertex AI / Gemini | EU-hosted AI processing | European Union | Google-hosted model processing, summarization, classification, and embeddings where configured. | Customer queries, support conversation context, source text, embeddings input data. | 2026-05-11 |
| Google Tag Manager / Google Analytics | Optional analytics and marketing tags | United States / global Google infrastructure | Consent-gated website analytics, conversion measurement, and marketing tag delivery. | Cookie identifiers, consent state, page visit events, device and browser metadata. | 2026-05-18 |
| Pinecone | Embeddings storage | Configured cloud region | Vector database used to store embeddings for knowledge retrieval and semantic search. | Embeddings, namespace metadata, and retrieval metadata. | 2026-05-11 |
| Render | Legacy service hosting | European Union | Legacy webhook and integration service hosting for selected endpoints. | Application data, webhook payload metadata, operational logs. | 2024-10-01 |
| Sentry | Observability | United States | Error monitoring, logging, tracing, and operational diagnostics. | Application logs, error metadata, trace metadata, operational identifiers. | 2026-05-11 |
| LangSmith | AI workflow observability | European Union | AI workflow tracing, evaluation, debugging, and model run diagnostics. | Prompt metadata, trace metadata, sanitized conversation context, model usage data. | 2026-05-11 |
| Langfuse | AI workflow observability | European Union | AI workflow tracing, evaluation, debugging, and model run diagnostics. | Prompt metadata, trace metadata, sanitized conversation context, model usage data. | 2026-05-11 |
Customer-enabled integrations
Customers may connect their own help desk, inbox, commerce, marketplace, shipping, returns, warehouse, subscription, delivery, or custom API systems. Those connected systems are controlled by the customer and are not Minimal-managed sub-processors unless Minimal separately contracts with the provider for the relevant service.
Updates and Notifications
We will notify all customers of changes to our sub-processors list. Customers have the right to object to new sub-processors within 10 business days of notification.