Trustly + Minimal AI
Trustly is a Swedish open-banking payment provider that lets customers pay directly from their bank account, used widely across the Nordics and Europe. Minimal AI connects to Trustly so the AI can verify payments, handle refunds, and answer transaction questions automatically. Beyond looking up information, the AI can also take actions in Trustly on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Trustly for you.
AI customer support for Trustly
Trustly is a leading European open-banking payment provider. Minimal AI uses Trustly to verify and refund bank payments.
How the Trustly integration works
Connect Trustly with API credentials and go live.
What the AI agent can read and write in Trustly
Minimal AI connects to the Trustly API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up Trustly payment
Read a Trustly payment by order reference.
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Get payment status
Read the current status of a Trustly payment.
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Get refund status
Read the result of a Trustly refund.
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Get amount
Read the amount of a Trustly payment.
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Get customer reference
Read the customer reference on a Trustly payment.
+ much more. Virtually anything the Trustly API exposes.
Take actions
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Issue refund
Create a Trustly refund.
+ much more. If the Trustly API supports it, the AI agent can do it.
Integrating Trustly is extremely easy
It takes one click to connect Trustly. After that, the AI Manager learns how your Trustly setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Trustly
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Trustly
Most AI tools offer a surface-level connection to Trustly. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Trustly?+
Yes. Minimal AI can take any action in Trustly that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Trustly with Minimal AI?+
It takes just a few clicks. You connect Trustly from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI handle Trustly refunds?+
Yes, the AI issues refunds via Trustly.
