Swish + Minimal AI
Swish is the dominant instant payment system in Sweden, used by virtually every Swedish consumer and merchant. Minimal AI connects to Swish so the AI can verify Swish payments, refund, and answer transaction questions automatically. Beyond looking up information, the AI can also take actions in Swish on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Swish for you.
AI customer support for Swish
Swish is the default payment method in Sweden. Minimal AI uses Swish to verify payments and reconcile orders without a human.
How the Swish integration works
Connect with Swish for Merchants credentials and go live.
What the AI agent can read and write in Swish
Minimal AI connects to the Swish API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up Swish payment
Read a Swish payment by reference.
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Get payment status
Read the current payment status.
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Get refund status
Read the result of a Swish refund.
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Get payee number
Read the merchant payee number used for a payment.
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Get amount
Read the payment amount.
+ much more. Virtually anything the Swish API exposes.
Take actions
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Issue Swish refund
Create a Swish refund.
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Create payment request
Create a Swish e-commerce payment request.
+ much more. If the Swish API supports it, the AI agent can do it.
Integrating Swish is extremely easy
It takes one click to connect Swish. After that, the AI Manager learns how your Swish setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Swish
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Swish
Most AI tools offer a surface-level connection to Swish. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Swish?+
Yes. Minimal AI can take any action in Swish that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Swish with Minimal AI?+
It takes just a few clicks. You connect Swish from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI handle Swish refunds?+
Yes, where the Swish merchant API supports refunds.
