Scalapay + Minimal AI
Scalapay is the leading Italian BNPL provider, with strong presence across Italy, France, Spain, Portugal, Germany, and Benelux. Minimal AI connects to Scalapay so the AI can handle payment, instalment, and refund questions automatically. Beyond looking up information, the AI can also take actions in Scalapay on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Scalapay for you.
AI customer support for Scalapay
Scalapay is the leading Italian BNPL provider across Southern Europe. Minimal AI uses Scalapay for instant instalment and refund handling.
How the Scalapay integration works
Connect Scalapay with API credentials and go live.
What the AI agent can read and write in Scalapay
Minimal AI connects to the Scalapay API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
- •
Look up Scalapay payment
Read a Scalapay payment by ID.
- •
Get payment status
Read the current status.
- •
Get instalment plan
Read the instalment schedule.
- •
Get refund status
Read refund result.
- •
Get customer info
Read the customer attached.
+ much more. Virtually anything the Scalapay API exposes.
Take actions
- •
Issue refund
Create a refund.
- •
Cancel payment
Cancel a Scalapay payment.
+ much more. If the Scalapay API supports it, the AI agent can do it.
Integrating Scalapay is extremely easy
It takes one click to connect Scalapay. After that, the AI Manager learns how your Scalapay setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Scalapay
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Scalapay
Most AI tools offer a surface-level connection to Scalapay. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Scalapay?+
Yes. Minimal AI can take any action in Scalapay that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Scalapay with Minimal AI?+
It takes just a few clicks. You connect Scalapay from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover Scalapay Pay-in-3?+
Yes, all Scalapay plans including Pay-in-3, Pay-Later, and Magic.
