Reflex WMS + Minimal AI
Reflex (Hardis Group) is one of the most-used WMS platforms in France for logistics operators and large e-commerce. Minimal AI connects to Reflex so the AI can read orders, inventory, and shipments and answer fulfillment questions automatically. Beyond looking up information, the AI can also take actions in Reflex WMS on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Reflex WMS for you.
AI customer support for Reflex WMS
Reflex is the warehouse system behind a large share of French logistics operators. Minimal AI uses Reflex for fulfillment-related support.
Automate Reflex-driven support
Order, inventory, and shipment data in Reflex is read live by the AI for every customer reply.
How the Reflex integration works
Connect Reflex through the API. The AI is live within minutes.
What the AI agent can read and write in Reflex WMS
Minimal AI connects to the Reflex WMS API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Get order
Read a Reflex order with items and shipments.
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Get inventory
Read Reflex inventory per SKU, warehouse, and location.
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Get shipment
Read Reflex shipment data and tracking.
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Get return
Read Reflex return shipment status.
+ much more. Virtually anything the Reflex WMS API exposes.
Take actions
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Update order status
Update the status of a Reflex order.
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Add order note
Add a note to a Reflex order.
+ much more. If the Reflex WMS API supports it, the AI agent can do it.
Integrating Reflex WMS is extremely easy
It takes one click to connect Reflex WMS. After that, the AI Manager learns how your Reflex WMS setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Reflex WMS
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Reflex WMS
Most AI tools offer a surface-level connection to Reflex WMS. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Reflex WMS?+
Yes. Minimal AI can take any action in Reflex WMS that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Reflex WMS with Minimal AI?+
It takes just a few clicks. You connect Reflex WMS from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI work for French 3PLs using Reflex?+
Yes. Reflex is the warehouse system behind many French 3PLs and is fully supported.
Can the AI check returns in Reflex?+
Yes. The AI reads return shipments and warehouse receipts.
How long does setup take?+
Minutes after you connect the Reflex API.
