Piggy + Minimal AI
Piggy is a loyalty and rewards platform used across ecommerce and retail. Minimal AI connects so the AI can answer questions using live Piggy data instead of guessing. Beyond looking up information, the AI can also take actions in Piggy on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Piggy for you.
AI customer support for Piggy
Piggy is a loyalty and rewards platform used across ecommerce and retail. Minimal AI uses live Piggy data so customers get answers about points balances, rewards, and loyalty status instead of waiting for a manual lookup.
Automate Piggy support questions
Questions that depend on Piggy are answered from the connected account, not a stale export or a guess.
How the Piggy integration works
Connect Piggy from the Minimal AI dashboard. The AI Manager maps the lookups and actions onto the Piggy tools your team already uses through the workflow builder.
What the AI agent can read and write in Piggy
Minimal AI connects to the Piggy API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Find a contact
GET /api/v3/oauth/clients/{clientId}/contacts/find — look up a loyalty contact by email.
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Get a contact
GET /api/v3/oauth/clients/{clientId}/contacts/{contactUuid} — profile, custom attributes, and balances.
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Check credit balance
GET .../contacts/{contactUuid}/credit-balance — current loyalty credit balance.
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List loyalty transactions
GET .../contacts/{contactUuid}/loyalty-transaction — credits and rewards history.
- •
List available rewards
GET .../contacts/{contactUuid}/rewards — rewards the contact can currently claim.
+ much more. Virtually anything the Piggy API exposes.
Take actions
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Update a contact
PUT .../contacts/{contactUuid} — update name, email, or custom attributes.
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Credit or debit points
POST .../contacts/{contactUuid}/credit-receptions — add or reverse loyalty credits.
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Claim a reward
POST .../contacts/{contactUuid}/reward-receptions — claim a reward for the contact.
- •
Create and process an order
POST .../contacts/{contactUuid}/orders/create-and-process — record a purchase and earn points.
+ much more. If the Piggy API supports it, the AI agent can do it.
Integrating Piggy is extremely easy
It takes one click to connect Piggy. After that, the AI Manager learns how your Piggy setup works and configures the AI agent for you.
Why Minimal AI is the best AI agent for Piggy
Most AI tools offer a surface-level connection to Piggy. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you.
Frequently asked questions
Can Minimal AI take actions in Piggy?+
Yes. Minimal AI can take any action in Piggy that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Piggy with Minimal AI?+
It takes just a few clicks. You connect Piggy from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
How does Minimal AI connect to Piggy?+
You connect Piggy from Dashboard → Integrations. The AI Manager then uses Piggy data in customer replies.
Can the AI look up data in Piggy?+
Yes. The AI reads live Piggy data for points balances, rewards, and loyalty status and uses it in the reply.
Do we need a developer to set up Piggy?+
No. You connect credentials and the AI Manager builds the lookups and actions. Most teams are live without custom engineering.
