Pickware + Minimal AI
Pickware is a German WMS and ERP add-on built for Shopware, used by hundreds of German e-commerce brands for warehouse, picking, and shipping management. Minimal AI connects to Pickware so the AI can read picking and shipping status instantly. Beyond looking up information, the AI can also take actions in Pickware on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Pickware for you.
AI customer support for Pickware
Pickware powers warehouses for hundreds of Shopware merchants. Minimal AI uses Pickware for instant picking and shipping visibility.
How the Pickware integration works
Connect Pickware with API credentials and go live.
What the AI agent can read and write in Pickware
Minimal AI connects to the Pickware API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Get picking status
Read picking and packing progress.
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Get shipping status
Read shipping status and tracking.
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Get stock
Read stock per warehouse.
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Look up order
Read a Pickware order.
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Get expected ship date
Read the expected ship date.
+ much more. Virtually anything the Pickware API exposes.
Take actions
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Update order priority
Bump priority on an order.
+ much more. If the Pickware API supports it, the AI agent can do it.
Integrating Pickware is extremely easy
It takes one click to connect Pickware. After that, the AI Manager learns how your Pickware setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Pickware
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Pickware
Most AI tools offer a surface-level connection to Pickware. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Pickware?+
Yes. Minimal AI can take any action in Pickware that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Pickware with Minimal AI?+
It takes just a few clicks. You connect Pickware from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI work with Shopware via Pickware?+
Yes, the integration covers Pickware on Shopware 5 and 6.
