OneStock + Minimal AI
OneStock is a French OMS that gives retailers unified inventory and order orchestration across stores, warehouses, and online. Minimal AI connects to OneStock so the AI can read orders, unified stock, and shipments and answer customer questions automatically. Beyond looking up information, the AI can also take actions in OneStock on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up OneStock for you.
AI customer support for OneStock
OneStock is the OMS for omnichannel retailers across France and Europe. Minimal AI uses OneStock for unified order, stock, and click-and-collect support.
Automate OneStock-driven support
Unified order and inventory data in OneStock is read live by the AI for every customer reply.
How the OneStock integration works
Connect OneStock through the OMS API. The AI is live within minutes.
What the AI agent can read and write in OneStock
Minimal AI connects to the OneStock API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Get order
Read a OneStock order with items, fulfillment node, and shipments.
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Get unified stock
Read OneStock unified inventory across stores and warehouses.
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Get shipment
Read OneStock shipment data and tracking.
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Get fulfillment node
Read which store or warehouse fulfilled an order.
+ much more. Virtually anything the OneStock API exposes.
Take actions
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Update order
Update a OneStock order with new info or instructions.
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Add order note
Add a note to a OneStock order.
+ much more. If the OneStock API supports it, the AI agent can do it.
Integrating OneStock is extremely easy
It takes one click to connect OneStock. After that, the AI Manager learns how your OneStock setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with OneStock
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for OneStock
Most AI tools offer a surface-level connection to OneStock. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in OneStock?+
Yes. Minimal AI can take any action in OneStock that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate OneStock with Minimal AI?+
It takes just a few clicks. You connect OneStock from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover ship-from-store?+
Yes. OneStock orchestrates ship-from-store and the AI explains the fulfillment node to the customer.
Can the AI check unified stock across stores?+
Yes. The AI uses OneStock to check stock across all locations.
How long does setup take?+
Minutes after you connect the OneStock API.
