Makro Marketplace + Minimal AI
Makro Marketplace is the marketplace arm of South African retailer Makro (Massmart/Walmart), offering thousands of sellers access to Makro's customer base. Minimal AI connects to Makro Marketplace so the AI can handle order, shipment, and listing questions automatically. Beyond looking up information, the AI can also take actions in Makro Marketplace on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Makro Marketplace for you.
AI customer support for Makro Marketplace
Makro Marketplace reaches South African shoppers through one of the country's biggest retailers. Minimal AI uses Makro for instant seller automation.
How the Makro Marketplace integration works
Connect Makro Marketplace (Mirakl-powered) with API credentials and go live.
What the AI agent can read and write in Makro Marketplace
Minimal AI connects to the Makro Marketplace API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up Makro order
Read a Makro Marketplace order by ID.
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Get order status
Read the current status.
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Get listing info
Read listing details.
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Get customer info
Read the customer attached.
+ much more. Virtually anything the Makro Marketplace API exposes.
Take actions
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Confirm shipment
Send shipment confirmation.
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Update price
Update price on a listing.
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Update stock
Update stock on a listing.
+ much more. If the Makro Marketplace API supports it, the AI agent can do it.
Integrating Makro Marketplace is extremely easy
It takes one click to connect Makro Marketplace. After that, the AI Manager learns how your Makro Marketplace setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Makro Marketplace
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Makro Marketplace
Most AI tools offer a surface-level connection to Makro Marketplace. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Makro Marketplace?+
Yes. Minimal AI can take any action in Makro Marketplace that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Makro Marketplace with Minimal AI?+
It takes just a few clicks. You connect Makro Marketplace from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover Makro click-and-collect?+
Yes, in-store and click-and-collect orders are covered.
