HiPay + Minimal AI
HiPay is a French payment service provider supporting cards, SEPA, BNPL, and 150+ payment methods across Europe and beyond. Minimal AI connects to HiPay so the AI can handle transaction lookup, refunds, and chargeback questions automatically. Beyond looking up information, the AI can also take actions in HiPay on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up HiPay for you.
AI customer support for HiPay
HiPay handles payments for European merchants and marketplaces. Minimal AI uses HiPay for instant payment and refund handling.
How the HiPay integration works
Connect HiPay with API credentials and go live.
What the AI agent can read and write in HiPay
Minimal AI connects to the HiPay API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up payment
Read a HiPay payment by reference.
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Get payment status
Read the current status.
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Get payment method
Read which payment method was used.
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Get refund status
Read refund result.
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Get chargeback status
Read chargeback status.
+ much more. Virtually anything the HiPay API exposes.
Take actions
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Issue refund
Create a HiPay refund.
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Capture payment
Capture an authorised payment.
+ much more. If the HiPay API supports it, the AI agent can do it.
Integrating HiPay is extremely easy
It takes one click to connect HiPay. After that, the AI Manager learns how your HiPay setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with HiPay
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for HiPay
Most AI tools offer a surface-level connection to HiPay. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in HiPay?+
Yes. Minimal AI can take any action in HiPay that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate HiPay with Minimal AI?+
It takes just a few clicks. You connect HiPay from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI cover all HiPay payment methods?+
Yes, all 150+ supported methods.
