eKomi + Minimal AI
eKomi is a German verified review platform serving thousands of brands across Europe. Minimal AI connects to eKomi so the AI can read reviews, reply, and trigger review requests automatically. Beyond looking up information, the AI can also take actions in eKomi on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up eKomi for you.
AI customer support for eKomi
eKomi is a leading German verified review platform. Minimal AI uses eKomi to handle review replies and verified review requests.
Automate German verified reviews
Review responses and verified review requests in German are handled by the AI through the eKomi API.
How the eKomi integration works
Connect eKomi via API. The AI is live within minutes.
What the AI agent can read and write in eKomi
Minimal AI connects to the eKomi API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Read review
Read an eKomi review with rating and content.
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Look up reviews by customer
Read all eKomi reviews tied to a customer.
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Get rating summary
Read overall eKomi rating summary.
+ much more. Virtually anything the eKomi API exposes.
Take actions
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Reply to review
Post a public reply on an eKomi review.
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Trigger review request
Trigger an eKomi review request for an order.
+ much more. If the eKomi API supports it, the AI agent can do it.
Integrating eKomi is extremely easy
It takes one click to connect eKomi. After that, the AI Manager learns how your eKomi setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with eKomi
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for eKomi
Most AI tools offer a surface-level connection to eKomi. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in eKomi?+
Yes. Minimal AI can take any action in eKomi that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate eKomi with Minimal AI?+
It takes just a few clicks. You connect eKomi from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI reply in German?+
Yes. The AI replies in German and other supported languages.
Can the AI trigger eKomi requests?+
Yes. After fulfillment, the AI can trigger an eKomi verified review request.
How fast is setup?+
Minutes after you connect eKomi.
