About You + Minimal AI
About You is one of the largest German fashion marketplaces with operations across 26 European countries. Minimal AI connects to About You so the AI can handle order, shipment, and listing questions for brand sellers. Beyond looking up information, the AI can also take actions in About You on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up About You for you.
AI customer support for About You
About You is a leading European fashion marketplace. Minimal AI uses About You for instant seller automation.
How the About You integration works
Connect with API credentials and go live.
What the AI agent can read and write in About You
Minimal AI connects to the About You API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Look up About You order
Read an order by ID.
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Get order status
Read the current status.
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Get listing info
Read listing details.
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Get variant stock
Read variant-level stock.
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Get customer info
Read the customer attached.
+ much more. Virtually anything the About You API exposes.
Take actions
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Confirm shipment
Send shipment confirmation.
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Update price
Update price on a listing.
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Update stock
Update stock on a listing.
+ much more. If the About You API supports it, the AI agent can do it.
Integrating About You is extremely easy
It takes one click to connect About You. After that, the AI Manager learns how your About You setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with About You
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for About You
Most AI tools offer a surface-level connection to About You. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in About You?+
Yes. Minimal AI can take any action in About You that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate About You with Minimal AI?+
It takes just a few clicks. You connect About You from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does the AI handle multi-country About You orders?+
Yes, across all 26 European markets.
