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AI Customer Support with weclapp

weclapp is a German cloud ERP platform combining CRM, sales, inventory, and accounting, used by SMEs across Europe. Minimal AI connects to weclapp so the AI can read orders, products, customers, and invoices automatically.

Minimal AI plugs into weclapp so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.

Setup takes a few clicks.

Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.

What weclapp does

weclapp is a German cloud ERP platform combining CRM, sales, inventory, and accounting, used by SMEs across Europe. Minimal AI connects to weclapp so the AI can read orders, products, customers, and invoices automatically.

Key weclapp API capabilities Minimal AI uses

Minimal AI connects to the weclapp API to access warehouse, fulfillment, and inventory data in real time.

Look up order

Read a weclapp order by ID.

What the AI does: A B2B customer asks about a quote, the AI reads weclapp and replies

Look up quote

Read a weclapp quote.

What the AI does: A customer asks for an invoice, the AI fetches it from weclapp

Look up customer

Read a weclapp customer.

What the AI does: A B2B customer asks about a quote, the AI reads weclapp and replies

Get invoice

Read a weclapp invoice.

What the AI does: A customer asks for an invoice, the AI fetches it from weclapp

Get product info

Read product details.

What the AI does: A B2B customer asks about a quote, the AI reads weclapp and replies

What the AI agent can read and write in weclapp

The AI accesses weclapp for warehouse and fulfillment data, then uses it to answer customer questions about their orders.

Get information

  • Look up order
  • Look up quote
  • Look up customer
  • Get invoice
  • Get product info

Take actions

  • Create invoice
  • Update customer
  • Update order

This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.

How to connect weclapp to Minimal AI

Connect weclapp in a few clicks through the AI Manager.

1

Go to Integrations in your Minimal dashboard and select weclapp. Enter your API credentials.

2

Tell the AI Manager what fulfillment questions the agent should handle.

3

Review and go live.

Real support scenarios the AI handles with weclapp

A B2B customer asks about a quote

A B2B customer asks about a quote, the AI reads weclapp and replies

A customer asks for an invoice

A customer asks for an invoice, the AI fetches it from weclapp

Works with weclapp and your helpdesk

Minimal AI connects to weclapp for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through weclapp to answer customer questions.

ZendeskGorgiasIntercomFreshdeskFrontTrengo

View the full integration details

See setup instructions, related integrations, and more.

Frequently asked questions

Does the AI use weclapp CRM data?+

Yes, the AI reads contacts, companies, and CRM history.

The next generation of AI E-commerce support is here

Automate up to 90% of tickets
Easy to use with the AI Manager
No engineers or long setup required