AI Customer Support with Trunkrs
Trunkrs is a Dutch same-day and next-day parcel delivery network used by leading e-commerce brands in the Netherlands. With short delivery windows comes a heightened expectation around tracking precision.
Minimal AI connects to Trunkrs and resolves delivery questions instantly. The AI checks the live status, delivery window, and driver ETA, then replies inside your helpdesk.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Trunkrs does
Trunkrs is a Dutch logistics company specializing in same-day and next-day parcel delivery for e-commerce. It offers narrow delivery windows, real-time driver tracking, and proof of delivery. The Trunkrs API exposes shipment status, delivery windows, and live tracking events for post-purchase integrations.
Key Trunkrs API capabilities Minimal AI uses
Minimal AI connects to the Trunkrs API to access shipment tracking, delivery status, and logistics data in real time.
Tracking API
Track Trunkrs parcels with live status.
What the AI does: Checks Trunkrs parcel status and provides the customer with the live update.
Delivery Window
Access the specific delivery window for the parcel.
What the AI does: Tells the customer their exact delivery window.
Driver ETA
Read the live driver ETA.
What the AI does: Provides customers with the live ETA from the driver.
What the AI agent can read and write in Trunkrs
The AI accesses Trunkrs for shipment and delivery data, then uses it to resolve customer questions about their packages.
Get information
- •Check parcel tracking
- •Get delivery window
- •View live driver ETA
Take actions
- •Request delivery change
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Trunkrs to Minimal AI
Connect Trunkrs in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Trunkrs. Enter your API credentials.
Tell the AI Manager what shipping questions the agent should handle.
Review and go live. The AI starts answering tracking and delivery questions immediately.
Real support scenarios the AI handles with Trunkrs
Same-day window question
A customer asks when their Trunkrs delivery will arrive today. The AI replies with the live window and ETA.
Delayed delivery
A delivery is running late. The AI proactively informs the customer with the new ETA.
Works with Trunkrs and your helpdesk
Minimal AI connects to Trunkrs for shipping data and your helpdesk for conversations. When a customer asks about their delivery, the AI checks Trunkrs and replies through your helpdesk with the answer.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does it use Trunkrs's live ETA data?+
Yes. The AI uses the live driver ETA from Trunkrs in its replies.
How hard is it to integrate Trunkrs with Minimal AI?+
Enter your Trunkrs API credentials and go live in minutes.