AI Customer Support with SuperOffice
SuperOffice is a Norwegian CRM and customer service platform widely used by Nordic and European B2B companies. Minimal AI connects to SuperOffice so the AI can read contacts, sales, and tickets, and update them automatically.
Minimal AI plugs into SuperOffice so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What SuperOffice does
SuperOffice is a Norwegian CRM and customer service platform widely used by Nordic and European B2B companies. Minimal AI connects to SuperOffice so the AI can read contacts, sales, and tickets, and update them automatically.
Key SuperOffice API capabilities Minimal AI uses
Minimal AI connects to the SuperOffice API to read conversations, look up customer data, and write replies in real time.
Look up contact
Read a SuperOffice contact by email or ID.
What the AI does: A customer emails, the AI reads their SuperOffice profile and answers in context
Look up company
Read a SuperOffice company by name or ID.
What the AI does: A new request is received, the AI creates a ticket in SuperOffice
Get ticket
Read a SuperOffice ticket by ID.
What the AI does: An activity is needed, the AI logs it on the contact
Get sale
Read a sales opportunity.
What the AI does: A customer emails, the AI reads their SuperOffice profile and answers in context
Get activity history
Read activities logged on a contact or company.
What the AI does: A new request is received, the AI creates a ticket in SuperOffice
What the AI agent can read and write in SuperOffice
Minimal AI does not just read data from SuperOffice. It takes real actions inside the conversation to actually resolve customer issues.
Get information
- •Look up contact
- •Look up company
- •Get ticket
- •Get sale
- •Get activity history
Take actions
- •Create ticket
- •Update ticket
- •Log activity
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect SuperOffice to Minimal AI
Connect SuperOffice in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select SuperOffice. Authorize the connection.
Tell the AI Manager which conversations the agent should handle in SuperOffice.
Review and go live. The AI starts handling conversations immediately.
Real support scenarios the AI handles in SuperOffice
A customer emails
A customer emails, the AI reads their SuperOffice profile and answers in context
A new request is received
A new request is received, the AI creates a ticket in SuperOffice
An activity is needed
An activity is needed, the AI logs it on the contact
Works with the rest of your stack
Minimal AI connects to SuperOffice for the conversation and to your store, shipping, and returns tools for live data. Every reply uses real customer information instead of guesswork.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI create SuperOffice tickets?+
Yes, with the right contact and company linked.
Can the AI read sales data?+
Yes, the AI reads sales and pipeline status from SuperOffice CRM.