AI Customer Support with Shippingbo
Shippingbo is a French OMS platform for e-commerce merchants, integrating with 100+ marketplaces, carriers, and 3PLs. Minimal AI connects to Shippingbo so the AI can read orders, generate labels, and track shipments instantly.
Minimal AI plugs into Shippingbo so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Shippingbo does
Shippingbo is a French OMS platform for e-commerce merchants, integrating with 100+ marketplaces, carriers, and 3PLs. Minimal AI connects to Shippingbo so the AI can read orders, generate labels, and track shipments instantly.
Key Shippingbo API capabilities Minimal AI uses
Minimal AI connects to the Shippingbo API to access warehouse, fulfillment, and inventory data in real time.
Look up order
Read a Shippingbo order by ID.
What the AI does: A customer asks about their order, the AI checks Shippingbo regardless of marketplace
Get order status
Read the current status.
What the AI does: A label is needed, the AI generates one via Shippingbo
Track shipment
Look up a shipment.
What the AI does: A customer asks about their order, the AI checks Shippingbo regardless of marketplace
Get carrier name
Read which carrier handles the shipment.
What the AI does: A label is needed, the AI generates one via Shippingbo
Get product info
Read product details.
What the AI does: A customer asks about their order, the AI checks Shippingbo regardless of marketplace
What the AI agent can read and write in Shippingbo
The AI accesses Shippingbo for warehouse and fulfillment data, then uses it to answer customer questions about their orders.
Get information
- •Look up order
- •Get order status
- •Track shipment
- •Get carrier name
- •Get product info
Take actions
- •Create label
- •Update order
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Shippingbo to Minimal AI
Connect Shippingbo in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Shippingbo. Enter your API credentials.
Tell the AI Manager what fulfillment questions the agent should handle.
Review and go live.
Real support scenarios the AI handles with Shippingbo
A customer asks about their order
A customer asks about their order, the AI checks Shippingbo regardless of marketplace
A label is needed
A label is needed, the AI generates one via Shippingbo
Works with Shippingbo and your helpdesk
Minimal AI connects to Shippingbo for fulfillment data and your helpdesk for conversations. The AI checks warehouse status and inventory through Shippingbo to answer customer questions.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover all Shippingbo carriers?+
Yes, including Colissimo, Chronopost, Mondial Relay, DPD, UPS, FedEx, and more.