AI Customer Support with Scalapay
Scalapay is the leading Italian BNPL provider, with strong presence across Italy, France, Spain, Portugal, Germany, and Benelux. Minimal AI connects to Scalapay so the AI can handle payment, instalment, and refund questions automatically.
Minimal AI plugs into Scalapay so your team stops handling the routine work. The AI reads what it needs, writes the action, and replies, in seconds.
Setup takes a few clicks.
Connecting is effortless. The AI Manager sets everything up for you in minutes - no developers, no complex configuration.
What Scalapay does
Scalapay is the leading Italian BNPL provider, with strong presence across Italy, France, Spain, Portugal, Germany, and Benelux. Minimal AI connects to Scalapay so the AI can handle payment, instalment, and refund questions automatically.
Key Scalapay API capabilities Minimal AI uses
Minimal AI connects to the Scalapay API to access store, order, and customer data in real time.
Look up Scalapay payment
Read a Scalapay payment by ID.
What the AI does: A customer asks about their Scalapay instalment, the AI reads the plan
Get payment status
Read the current status.
What the AI does: A refund is requested, the AI issues it via Scalapay
Get instalment plan
Read the instalment schedule.
What the AI does: A customer asks about their Scalapay instalment, the AI reads the plan
Get refund status
Read refund result.
What the AI does: A refund is requested, the AI issues it via Scalapay
Get customer info
Read the customer attached.
What the AI does: A customer asks about their Scalapay instalment, the AI reads the plan
What the AI agent can read and write in Scalapay
The AI accesses Scalapay for store data and uses it to answer customer questions accurately.
Get information
- •Look up Scalapay payment
- •Get payment status
- •Get instalment plan
- •Get refund status
- •Get customer info
Take actions
- •Issue refund
- •Cancel payment
This is a representative subset of what the AI can do here. If the API can do it, Minimal AI can do it.
How to connect Scalapay to Minimal AI
Connect Scalapay in a few clicks through the AI Manager.
Go to Integrations in your Minimal dashboard and select Scalapay. Enter your API credentials.
Tell the AI Manager what the agent should handle.
Review and go live.
Real support scenarios the AI handles with Scalapay
A customer asks about their Scalapay instalment
A customer asks about their Scalapay instalment, the AI reads the plan
A refund is requested
A refund is requested, the AI issues it via Scalapay
Works with Scalapay and your helpdesk
Minimal AI connects to Scalapay for store data and your helpdesk for conversations. Every customer reply uses live data from Scalapay.
View the full integration details
See setup instructions, related integrations, and more.
Frequently asked questions
Does the AI cover Scalapay Pay-in-3?+
Yes, all Scalapay plans including Pay-in-3, Pay-Later, and Magic.